First I met Rozaine at the Postgraduate Institute of Management (PIM) as a Visiting Lecturer for one of my Human Resources modules. I was inspired for the combination of theoretical knowledge and practical approach she had on the respective subject. Then I contacted her, when our organization had the requirement for a Coacher/Facilitator on Business Psychology. I am very much pleased to work with Rozaine as her approach is very professional. She understood the training need and supported our training goal very well. Her breadth & depth of knowledge about the subject and very unique ability to understand the root causes of workplace conflicts, which hinders the workplace performance are quite commendable.